Has Your Contract Manufacturer Laid the Groundwork for A Strong Quality Culture?
The largest potential cost in medical device manufacturing isn’t labor rate or cost of material. Instead, it is the cost of bad quality. Brand reputation depends on a medical device manufacturer’s ability to put superior quality product where it is promised, when it is promised. Any failure that keeps that process from happening hurts a device manufacturer’s reputation. When manufacturing is outsourced, reputation is also outsourced. As a result, the quality culture at a contract manufacturer is often a differentiating factor worthy of careful analysis. While third-party quality certifications validate that a quality management system that checks all the audit boxes exists, they don’t do a good job of validating whether all levels of employees are fully engaged in ensuring product and service quality.
Forefront Medical Technology, a vertically-integrated specialty contract manufacturer with a focus in disposable diagnostic, drug delivery systems and medical device systems, believes that instilling a strong quality culture requires both rigorous processes and training programs that provide employees at all levels with the knowledge and tools to understand their contribution to ensuring product and
service quality. This whitepaper looks at the building blocks for that level of engagement which include:
- A
robust training program which gives employees the knowledge and tools to excel
at their jobs
- Core
quality disciplines that help eliminate defect opportunities
- Well-defined
processes for product development and commercialization
- A
Best Practice award program which rewards employees with continuous improvement
suggestions.
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China: Business Development & Technical Sales Office
Pudong, Shanghai
200120
China
T +86 021-5175 1516 / +86 021-5
China: Manufacturing, Forefront Medical - Changzhou
No.8 Chang Yang Road
Wujin Economic Zone
Changzhou
JiangSu Province
213149
China
T +86 519 8333 8999
Forefront Medical - Xiamen, Xiamen Export Processing Zone
Hai Cang Hai Jing Dong Road
No. 28
Xiamen
China
T +86 592-3675888
Singapore: Corporate HQ, Technical Design Center and Manufacturing
35 Joo Koon Circle
6th Floor
Singapore
Singapore
T +65 63493888
F +65 68623833
USA: Business Development & Technical Sales Office
Farmington, CT
06034-1234
United States
T (860) 255-7610
F (860) 674-8168
